Sales & design centers
CRM, options configurators, model-home kiosks and contract documents.
Example requestContract documents fail for lots with HOA addenda, so agents rebuild them by hand.
Industries / Homebuilding & construction
Every department thinks its request is the urgent one.
Sales centers, field construction, warranty, purchasing and closing all lean on IT. Aizu gives each request a value, an owner and an honest place in line, judged by what homebuilders care about: cycle time, cost per home and the buyer’s experience.
Requests you already get
Five departments. One queue. Ranked by what moves a home to closing.
Construction & field
Scheduling, field tablets, trade-partner access and inspections.
Example requestSuperintendents are locked out of tablets after password expiry on job sites.
Warranty & customer care
Homeowner portals, request routing and trade dispatch.
Example requestWarranty requests from every community land in one shared inbox.
Purchasing & estimating
ERP, vendor pricing, purchase orders and takeoffs.
Example requestVendor price changes take a week to reach estimating.
Closing & mortgage
Document handoffs, title and lender coordination.
Example requestClosing packets are assembled from three systems the night before.
Map it once
Your product areas know who to call.
Set up your products and the teams behind them once. When a request touches the scheduling system and the ERP, both teams weigh in before anyone promises a date to a division president.
Product areaApplicationsTeams involved
Sales & design
CRM · Options configurator
Sales systems
Construction
Scheduling · ERP
Field operations, ERP
Warranty
Homeowner portal
Customer apps
Purchasing
ERP · Vendor portal
ERP
Outlined in copper: a change to the ERP involves two teams.
Decisions nobody owns
The questions that sit in a steering-committee deck for two quarters.
Which scheduling tool wins when every division uses a different one?
One sponsor frames the case, one owner carries it, and each division’s team estimates the switch.
Do we build the buyer portal or buy one?
Rank it against everything else on cycle time and buyer experience, not against whoever asked loudest.
Who owns trade-partner data quality?
Repeat requests from purchasing and the field become one decision with a name on it.
Getting started
Set up a homebuilder workspace in an afternoon.
Create your product areas, define what Value means for your company, and add your first requests. We can walk through it with you using your own backlog.
Value definitions to start from
- Cycle time
- Cost per home
- Buyer experience
- Compliance & safety
Product areas to start from
- Sales & design
- Construction
- Warranty
- Purchasing
- Closing